AI Enriched Search (BETA)

Liongard’s AI Enriched Search (BETA Release) allows users to interact with Liongard data through simple, natural language, making it easy to retrieve enriched search results or get answers to straightforward questions about systems, asset inventory records, and environments.

Feature Highlights

  • Natural Language: Enter your search term or ask a question as if you were speaking to a colleague—even in your native language.

  • Multilingual: The AI understands and processes queries in any language.

  • Comprehensive Coverage: Access data across all inspected Assets, Systems, and Environments.

  • Data Accuracy & Realism: The AI delivers a single, accurate response to each query.

  • Immediate Insights: Gain quick insights relevant to IT managers or security assessors, based on pre-trained data within the model.

How to access

  • Search bar will now display “Search or ask Roar a question”
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Permissions and Access

This feature will align with the Liongard User Permission Roles within the platform.

Gen AI - Chat & Enriched Search Feature FAQs

Question 1: What is the Gen AI Chat & Enriched Search feature?

Answer: GenAI Chat & Enriched Search use Generative AI to deliver fast, accurate, and easy-to-understand insights from your Liongard data.

  • Enriched Search (Public Beta): Allows you to ask one-shot questions through Chat with Roar. The AI returns concise summaries and answers based on the systems and environments Liongard is monitoring.
  • GenAI Chat (Coming Soon): A bidirectional conversational assistant designed for more complex, multi-step interactions.

These features will enable you to quickly understand important information about assets, systems, inspectors, agent health, and more, without having to sift through raw data.

Question 2: What data is used to create the responses and can it be scoped by Environment?

Answer: The AI uses only the data Liongard already collects for the systems you manage, and only from entities the user has permission to access.

  • You can scope your AI prompts by including:
    • Environment name
    • System name
    • Asset identifier

Providing this context improves accuracy and reduces processing time. If a prompt references data from an Environment where AI Usage is disabled, the response will return the standard access error:

“We are unable to process data for Environments that do not have AI Usage enabled. Please ask your administrator to ensure AI Usage is enabled under Environment settings. If this issue persists, try again later or reach out to Liongard Support for assistance.”

Question 3: How is my data protected when using this feature?

Answer: Your data security is paramount.

  • All data sent to generate the summary is encrypted during transit (using TLS 1.2+).
  • The AI processing is done via AWS Bedrock, a secure platform that is HIPAA Eligible and FedRAMP High authorized.
  • Importantly, your data is NOT stored by the AI model provider and is NOT used to train any AI models.

Q4: Who can see what AI responses?

Answer: AI responses follow your existing Liongard permission model:

  • AI Usage must be enabled at the Environment level.
  • A user must already have permission to view the underlying asset or Environment.
  • If they can see the data in Liongard, they can generate and view the AI response.

Q5: Can I opt-out and control what data the AI has access to?

Answer: Yes. AI access is controlled per Environment.

  • Administrators can enable or disable AI features by toggling AI Usage in Environment Settings.
  • If AI Usage is disabled, the AI will not process or return data for that Environment.
  • More granular user- and environment-level controls will be released in upcoming updates.

Q6: Does using this feature send my data outside of Liongard's secure environment?

Answer: To generate the responses, relevant data for the specific asset is securely sent to AWS Bedrock, our trusted AI service provider. This communication is fully encrypted. AWS Bedrock processes the data solely to generate the summary and does not retain it. The processing occurs within the same secure AWS infrastructure regions used by Liongard.

Q7: Which AI models are used?

Answer: Liongard uses leading, commercially available AI models provided through AWS Bedrock for this feature.