Overview

New Inspector - LogicMonitor (Beta)

We are introducing the new LogicMonitor Inspector (Beta) inspector, bringing your LogicMonitor portal data directly into Liongard for centralized visibility and auditing. This new inspector allows you to monitor infrastructure, review configurations, and assess operational health without needing to log into the LogicMonitor portal.

Feature Highlights

• Collector Health Visibility We surface all collectors with status (Up/Down), platform, version, and group assignment. A derived CollectorsDownOrError array powers a built-in Collector Down Detected rule, helping you identify monitoring gaps before they impact visibility.

• Active Alert Triage We capture all uncleared alerts with severity, monitored object, DataSource, instance, start time, and acknowledgment details. A dedicated Active Critical Alerts view and pre-configured rule make it easy to prioritize high-impact issues.

• 2FA & Privileged Access Auditing We ingest user roles and two-factor authentication status, highlighting AdminUsersWithoutTwoFactor through derived datasets and alerting—so you can quickly identify high-risk access gaps.

• Device Inventory & Error State Tracking We pull monitored device data at scale and surface DevicesInErrorState and DevicesWithDeadAlerts, giving you fast insight into monitoring health across large environments.

• API Token Security Audit We track all LMv1 API tokens, including owner, status, creation date, and last-used activity—supporting credential audits and cleanup of stale tokens.

• Alert Rule & Escalation Chain Documentation We capture alert routing rules and escalation chains in priority order, providing a clear, exportable view of how incidents are managed across your environment.

Why It Matters

With the LogicMonitor Inspector (Beta), we’re giving you a unified, auditable view of your infrastructure monitoring stack, helping you detect issues faster, strengthen your security posture, and reduce the need to pivot between tools.

For more details about this new inspector, please review our documentation.

New Inspector (Preview): Senteon

Liongard now supports Senteon, giving you visibility into endpoint security hardening and compliance posture directly within the Liongard platform.

The Senteon Inspector surfaces security-hardening data aligned to CIS Benchmarks, allowing you to assess endpoint compliance, track remediation progress, and identify hardening drift across your managed environments.

Key Benefits

• Monitor Endpoint Hardening View security-hardening status across managed endpoints using CIS Benchmark-aligned assessments.

• Track Compliance Scores Understand each device's hardening and compliance posture with per-device scoring and benchmark reporting.

• Identify Remediation Opportunities Review remediation status and quickly pinpoint devices that require additional hardening actions.

• Detect Hardening Drift Over Time Monitor changes in security posture and identify endpoints that fall out of compliance with established standards.

The Senteon Inspector is available in Preview. Please review our documentation for further details.

New Feature: HunterX Lead Discovery

Finding qualified prospects just got easier. With HunterX Lead Discovery, you can build a pipeline of high-fit opportunities based on firmographics, industry alignment, and digital footprint intelligence—without relying on static purchased lists or manual research.

Lead Discovery helps you identify organizations that look like your best customers by starting with a company you already know. Simply scan a target organization, and HunterX automatically discovers comparable peer and lookalike companies that match similar industries, company sizes, and geographic markets.

Key Benefits

• Discover Similar Companies Automatically Start with a known customer or prospect and uncover additional organizations that match your ideal customer profile.
• Prioritize Prospects with Risk Intelligence Each discovered lead includes a SignetScore along with key firmographic details such as industry, employee count, revenue, and location, helping you focus on the most relevant opportunities.
• Leverage Agentic Peer Discovery Powered by SignetRisk, HunterX uses an intelligent discovery framework to identify organizations with similar sector, size, and market characteristics.
• Manage Your Funnel from a Single Workspace Track targets, discovered leads, and active pipeline opportunities from one centralized workspace. Monitor scan status, review generated reports, and manage outreach activities as prospects move through your sales process.

To learn more about this feature, please review our documentation.

IT Glue Configuration Sync (formerly IT Glue Pro Sync)

IT Glue Pro Sync has been renamed to IT Glue Configuration Sync and is now generally available to all Liongard partners.

With this release, the feature has graduated from Preview and is available at no additional cost, with no trial period or special SKU required. Existing partners who previously enabled Pro Sync will continue syncing automatically without any action required.

Partners who did not previously have access can now enable IT Glue Configuration Sync directly from the standard integration configuration settings. Please review our documentation to learn more about this feature.

Added Support for Veeam Service Provider Console v9

Updated the Veeam Service Provider Console (SPC) inspector to support Veeam SPC v9.0. This enhancement addresses API changes introduced in v9 that previously prevented parent and child inspectors from completing inspections successfully after an upgrade.

Partners running Veeam SPC v9 can now continue using the inspector without interruption, ensuring reliable data collection and synchronization across both parent and child environments.

New Feature: Liongard Prompt Library

The Liongard Prompt Library is now available, providing a centralized collection of pre-built prompts designed to help you get more value from your Liongard data with less effort.

Built for a variety of MSP roles and business needs, the Prompt Library includes ready-to-use prompts that guide AI-powered workflows using live asset intelligence from Liongard. These prompts help you quickly generate customer deliverables, operational reports, compliance assessments, executive summaries, and more.

The library currently includes:

• 121 pre-built prompts
• Coverage across 76 individual system inspectors
• 16 fleet-level reporting workflows
• Support for 9 compliance frameworks
• 5 business-cadence workflows
• Content tailored for 7 MSP personas

Prompts can be used to generate deliverables in multiple formats, including:

• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel
• Markdown

Whether you're preparing for customer reviews, documenting compliance, assessing risk, or streamlining operational reporting, the Liongard Prompt Library provides a growing collection of repeatable workflows to help you turn asset intelligence into actionable outcomes. To learn more about Liongard's Prompt Library, please review our documentation.

New 5.3.1 agent

The 5.3.1 agent is now available. This agent resolves an installation failure that occurred when using the Service account parameter on Windows. The new agent also includes an updated installation process, which can enable the Enhanced Network Discovery feature. Please review our documentation for the updated installation options.

Microsoft Copilot Studio

Liongard MCP now fully supports Microsoft Copilot Studio. To set up the integration, please review our documentation.

Minor Updates and Bug Fixes

Platform and Gen AI Minor Updates and Bug Fixes

• Fixed an issue where upgrading the Liongard Agent to version 5.3.0 or later via MSI created duplicate device entries in the platform.
• Fixed an issue where the Agent version displayed in the UI did not reflect the correct version after a downgrade.
• Security enhancement improvement in network discovery audit logs - when SNMPv3 credentials are configured within the inspector, they are masked as MASKED in the audit logs to eliminate exposure.
• Deleted environments are now automatically and permanently removed after a 60-day retention period.
• Fixed an issue where Launchpoint default configurations were not saved when discovered via an Inspector or Agent. Manual intervention is no longer required for configurations to persist correctly.
• Improved Liongard MCP tool parameter-level descriptions to optimize token usage.
• MCP tools now return data exclusively from AI-Enabled environments, ensuring that partner data is properly scoped.
• Fixed an issue where Roar Assistant responses would stream into the wrong conversation thread when navigating between chats during generation.
• MCP - Resolve issue with SSE connections and session handling.
• Resolved an issue in the metric builder where cloning a metric with a percent sign in its name displayed a "Sorry! Something went wrong" error. Metrics with special characters in their names now clone successfully

Integration and Inspector Minor Updates and Bug Fixes

• Active Directory
  • Resolved an issue with the Active Directory inspector where inspections failed due to unexpected group membership data. Inspections now complete successfully even when group membership data is missing or in an unexpected format.
  • Resolved an issue with the Active Directory inspector where privileged group membership could fail to resolve correctly, causing repeated change detections and noisy alerts.
• Asset Inventory
  • Asset Inventory now offers two distinct ways to explore asset relationships: a Data View with a structured list of related assets, and a Map View with a visual diagram of how identities and devices connect. Both views update automatically as relationships are added or removed.
  • Improved device matching across inspectors to reduce duplicate device profiles by normalizing hostname formats, stripping the .local suffix, and supporting NETBIOS prefix and fuzzy hostname comparisons.
  • Enhanced the Asset Inventory to include Quick Views and Quick Filters for the Identities and Devices tables, with support for predefined and custom views, multi-select filter dropdowns, removable Active Filter chips, and the ability for admins to create, pin, and manage custom views.
  • Enhanced the Asset Inventory Devices and Identities pages to retain Inventory State tabs and Device sub-category quick filters in the new AG Grid table experience.
• Autotask
  • Fixed an issue in the Autotask integration where some accounts visible in the Autotask inspector were missing from Admin > Integrations > Autotask > Import & Mapping > Import Accounts. Affected accounts now appear correctly for import. If a previously deleted Liongard environment is blocking import, you will be prompted to restore or rename it.
• BitLyft
  • Improved the BitLyft inspector by disabling change detection on the Log Count and Log Size metrics, which change on every inspection by design, to reduce noise in the timeline and alert workflows.
• Domotz
  • Resolved an issue with the Domotz inspector where inspections failed with a 403 error when the monitored environment contained grouped network interface child devices.
• Fortinet FortiGate
  • Enhanced the Fortinet FortiGate inspector to support VDOM discovery and VDOM-scoped data extraction, including new VDOM Count, VDOM Summary, and VDOM DNS Summary metrics and a VDOMs view in the dataprint.
  • Resolved an issue with the Fortinet FortiGate inspector where the User Summary metric did not display admin user details. Admin user information now appears correctly in the inspector.
  • Enhanced the Fortinet FortiGate inspector to return local non-admin users via the /user/local endpoint, expanding user visibility beyond admin and API accounts.
  • Resolved an issue with the FortiGate inspector where missing SSL-VPN configuration on certain FortiGate devices caused inspections to fail with a 400 Bad Request error.
• Microsoft 365
  • Enhanced the Microsoft 365 inspector to expand the Enterprise Applications dataprint with admin and user consent permissions, including claim values, consent types, granted by, and creation date.
  • Enhanced the Microsoft 365 inspector to display additional licensing columns, including Active Licenses, Available Licenses, Expiring Soon, Suspended Licenses, and Total Purchased for a more accurate view of license inventory.
  • Resolved an issue with the Microsoft 365 inspector where attempting to delete a launch point resulted in a 500 Internal Server Error, and the deletion failed.
  • Resolved an issue with the Microsoft 365 inspector where the license count shown in Liongard could differ from the values displayed in the Microsoft 365 admin dashboard.
  • Resolved an issue with the Microsoft 365 inspector where SharePoint site access could not be audited at the site level by adding bidirectional linking between SharePoint sites and Microsoft 365 groups, allowing partners to identify which groups have access to each site.
  • Resolved an issue with the Microsoft 365 inspector where the Recipient_Type field was returning null in metrics for users without an Exchange Online license, because the value was sourced from a time-aggregated usage report rather than an authoritative Microsoft endpoint.
  • Resolved an issue with the Microsoft 365 inspector where alert metric values displayed as [object Object] instead of the actual data values.
  • Resolved an issue with the Microsoft 365 inspector where an inspection failed entirely when a single SharePoint site or OneDrive resource returned an HTTP 402 error, rather than skipping the affected resource and continuing.
  • Improved the Microsoft 365 inspector by sourcing the Recipient_Type and Is_Deleted fields from a real-time authoritative Microsoft endpoint instead of a time-aggregated usage report, ensuring these values accurately reflect the current mailbox state and remain stable across consecutive inspection runs.
• Network Discovery
  • Resolved an issue with the Network Discovery inspector where Fortinet FortiGate devices were not being discovered because vendor information could not be resolved from the device MAC address, preventing the inspector from being auto-provisioned.
• Roar Inspector
  • Enhanced the Roar inspector to surface instance IP addresses, including Application IP, Integrations IP, and ITGlue Flexible Asset Processor IP addresses, in the dataprint along with corresponding metrics and an alert that fires when any IP address changes.
• SonicWall
  • Resolved an issue with the SonicWall inspector where inspection failure errors were not displayed clearly in the UI, making it difficult to identify the cause of setup failures.
• Sophos XG
  • Enhanced the Sophos XG inspector to surface license expiration, firmware version, hostname, and model data, with license expiration now visible under Asset Inventory firewall details.
• Ubiquiti Unifi
  • Resolved an issue with the Ubiquiti UniFi inspector where the inspection failed when certain features, such as Hotspot Operators, RADIUS Accounts, or Port Config, were disabled or unavailable on a device, causing an api.err.NotFound error that aborted the inspection.

Visual Insights Minor Updates and Bug Fixes

• Features
  • Added a Change Case data modifier so users can convert text columns to uppercase or lowercase before joins, filters, and other downstream transformations.
  • Added a ConnectWise Companies Audit Trail dataset for tracking company-level changes such as field updates, attachments, notes, and team changes.
  • Added Billing Start Date to the ConnectWise Manage Project Phases dataset.
  • Added HaloPSA Projects and Quotes sync support, plus additional ticket closure/resolution data for better closed-ticket reporting.
  • Added integration management support so customer integrations can be listed, enabled, and disabled while preserving existing data.
  • Added clearer disabled-integration behavior in data workflows, including disabled source indicators and safeguards that prevent users from creating or resyncing datasets from disabled integrations.
  • Added an All Data Layers option for the matrix widget threshold configuration, so a single threshold set applies across all layers.
  • Added unsaved-change protection on dashboards so users are prompted to save, discard, or cancel before leaving with edits still pending.
  • Added a cleaner Settings area that consolidates management pages and improves navigation for account, billing, security, integrations, users, and related configuration.
  • Added a shorter timeout for table previews so preview checks fail faster instead of hanging, while leaving normal sync operations on the longer timeout.
• Improvements
  • Improved dashboard title rendering so spacing and line breaks display more accurately in dashboard search and dashboard views.
  • Improved dashboard printing so long dashboards render widget content more reliably instead of skipping widgets farther down the page.
  • Improved line chart tooltip behavior for hourly/time-series data so tooltip dates display correctly instead of drifting into UTC-shaped nonsense.
  • Improved matrix threshold configuration labels and tooltips so users can better distinguish all-layer behavior from per-layer configuration.
  • Improved large column-list handling in the dataset editor so scrolling and column-setting interactions feel smoother and less jumpy.
  • Improved Liongard shared dashboard loading by caching forced-theme resolution more efficiently.
  • Improved dashboard refresh throttling so inactive dashboards receive less unnecessary background processing, including Liongard dashboards.
  • Improved template reapplication so Liongard metric metadata is refreshed and preserved more reliably when templates are updated.
  • Improved custom integration setup by better preserving custom integration identity and initial component state during connection setup.
  • Improved documentation for Change Case modified datasets, ConnectWise Companies Audit Trail, HaloPSA datasets, and integration enable/disable behavior.
  • Improved metric sync accuracy by filtering out metric records that do not match the requested metric.
  • Made metric imports more resilient to malformed data rows, preventing bad rows from causing sync failures.
• Bug Fixes
  • Fixed issue in Visual Insights Shareable links where users of the shareable link did not indicate that the data was loading; now there's a spinner after password submission.
  • Fixed a pie chart display issue affecting label/color handling in certain chart configurations.
  • Fixed custom integration connection dialogs where Save & Test could stay disabled even after required fields were filled.
  • Fixed date range filter chips showing raw object text instead of readable date ranges.
  • Fixed line chart hourly tooltips showing incorrect or confusing timestamp labels.
  • Fixed dashboard search issues caused by the dashboard title spacing not being rendered consistently.
  • Fixed dashboard print behavior where widgets farther down long dashboards could fail to load before printing.
  • Fixed Liongard template reapply behavior where metric metadata could fail to update on existing datasets.
  • Fixed disabled integrations being usable in places where they should be blocked, such as new table creation or resync flows.
  • Fixed slow Liongard shared dashboard loads related to repeated theme lookups.
  • Fixed dataset editor column-selector stuttering and accidental scroll jumps in large column lists.