Read-Only Access to a Single Environment in Liongard

Sometimes you need to give a client or third party visibility into their environment without exposing other clients or allowing changes to be made across your platform.

Read-only access lets you safely share data for audits, security reviews, or internal reporting, while keeping your Liongard instance secure.


What Read-Only Access Allows

With read-only access, you can let a user:

  • View agents, inspectors, environments, and configuration data
  • Access reports and metrics
  • Create, edit, and export reports

Common Use Cases

You might provide read-only access when:

  • A client or stakeholder needs data for an audit
  • A compliance review requires validation of security controls
  • A client’s internal IT or security team needs to review configurations and reports

Step 1: Confirm Access and User Information

Before you begin, make sure you have:

  • Admin access to Liongard
  • The correct environment or environment group created
  • The user’s basic details (name, email, department)

If you enforce MFA, ensure it is enabled for this user.


Step 2: Go to Access Management

  1. Navigate to Admin > Access Management
  2. Click Add User

Step 3: Add the User’s Details

Enter the following:

  • First name and last name
  • Username and email
  • Department (for example, Client or Audit)

Optional:

  • Enable technical update emails if needed
  • Turn on MFA if required by your policy

Step 4: Assign Read-Only Permissions

Under Roles, select:

  • Reader (Configurable Scope)

This ensures the user has read-only access.


Step 5: Scope Their Access

Limit what the user can see by assigning:

  • A single environment, or
  • An environment group (recommended for client-based access)

This keeps access restricted to only what you define.


Step 6: Save and Send the Invite

  1. Click Save
  2. The user will receive an email from [email protected]
  3. They can activate their account and set up credentials

Best Practices

  • Use environment groups Keep access organized when managing multiple clients

  • Assign the correct department Label users clearly (for example, Client or Audit) for easy tracking

  • Limit exposure Avoid granting access to environments with sensitive or unnecessary data

  • Avoid global roles Never assign global permissions to external users


Maintain Access Over Time

  • Update access when roles change
  • Remove and reassign permissions as needed
  • Review external users regularly (recommended: quarterly)
  • Confirm each user still requires access and has the correct scope

Audience

This guide is for:

  • Service Desk Managers
  • Security Analysts
  • System Administrators who are responsible for managing user access controls and permissions in Liongard.