Roar Users Guide & Documentation

Welcome! You'll find comprehensive guides and documentation to help MSPs start working with Liongard's Roar as quickly as possible, as well as support if you get stuck. Let's go #MakeITRoar!

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Webinar Resources

Continuing Education Sessions

Monthly Feature Update Webinar

Join us to learn about Liongard's most recent Feature and Platform updates.

Hosted the second Tuesday of every month

You're Always in the Know with Liongard's Automated Documentation

Join us to learn how you can leverage Liongard's Automated Documentation to stay in the know with your customers' systems.

  • August Topic: Introduction to Liongard
    • This session is ideal for anyone new to Liongard. We'll go over the basic functionality and features of the platform, and by the end of the session, attendees should have a firm grasp of Liongard's ability to provide Unified Visibility.

Hosted the first Wednesday of every month

Liongard Learning Q&A

Join us for live Q&A with our Education, Partner Success Engineer, and Account Management teams. Use this time to ask questions about the latest release!

Hosted the second Wednesday of every month

Standardize Your Customer Support through Actionable Alerts

Join us to learn how you can standardize your customer support through Actionable Alerts.

  • August Topic: Liongard's Actionable Alerts Fill the Gap
    • We’ll talk about how you can leverage Liongard to send you alerts on issues you previously had no way to proactively monitor.

Hosted the third Wednesday of every month

Get to Insight Faster with Liongard's Metrics and Reports

Join us to learn how you can get to insight faster with Liongard's Metrics and Reports.

  • July Topic: Quarterly Business Reviews using Liongard
    • We’ll discuss how you can use data from Liongard to quickly generate a Quarterly Business Review.
  • August Topic: Metrics Workshop
    • We'll discuss Liongard's new Community Metrics Portal and answer your Metric creation questions.

Hosted the fourth Wednesday of every month

Previously Hosted Webinars

You're Always in the Know with Liongard's Automated Documentation

Liongard Customized

Reports are Here!

Notes Lunch and Learn

Liongard and CIS Controls - Facebook Live Session

Alert on Anything!

Thought Leadership Webinars

How To Scale Your MSP Without Pulling Your Hair Out - Episode 3: Mergers & Acquisitions

  • Hosted February 24, 2021
  • Description: Are you sure you’re doing everything you can to maximize your MSP's potential to be acquired? Do you have questions about M&A you want to ask MSP M&A experts? Join Josh Tabin, Liongard’s CFO, as he shows you how to maximize your MSP’s potential for being acquired and leads a panel of MSP M&A experts to answer your M&A questions live.
  • Recording Link

How To Scale Your MSP Without Pulling Your Hair Out - Episode 2: Existing Customers

  • Hosted on December 10, 2020
  • Description: In Episode 2 of the series, Kendrics Hawkins, Director of Partner Success, and Dave Nankervis, Director of Account Management, will show you how to not only retain existing relationships, but grow them. They’ll also explore how to run a support organization that delivers incredible service and talk through operations best practices. All to grow your business in the most efficient way – with the customers that already love you!
  • Recording Link

How To Scale Your MSP Without Pulling Your Hair Out - Episode 1: New Customers

  • Hosted on December 10, 2020
  • Description: In Episode 1 of the series, Liongard’s Founder & CEO Joe Alapat and CRO Adam Slutskin will dive into sales, marketing and operational strategies you can start implementing right away to gain new customers and increase your monthly recurring revenue for a positive and immediate impact.
  • Recording Link

Empowering MSPs to Operate at 10x: How Visibility Leads to Stronger Security

  • Hosted on November 18, 2020
  • Description: You can’t protect what you don’t know about. Security has always been one of the biggest challenges and opportunities for MSPs, and that’s only become more obvious in the modern world of remote work. Join this webinar to learn about the best practices for securing client environments, securing your own documentation, and leveraging today’s tools to give you more visibility into client environments than ever before.
  • Recording Link

Empowering MSPs to Operate at 10x: Onboarding New Customers Faster

  • Hosted on November 06, 2020
  • Description: Onboarding new customers – you obviously want to do a lot of it, but the process can be quite painful. The good news is that new customer onboarding has come a long way in recent years, due to dramatically improved tools and a better understanding of the processes.
  • Recording Link

Empowering MSPs to Operate at 10x: Building a data-driven culture with the right automation and processes

Looking Forward: Dealing with the Reality of 2021

  • Hosted on October 15, 2020
  • Description: The “new norm” isn’t going to disappear in 2021. It’s clear that all businesses are reassessing their work from home policies, and many of us, won’t return to the office full time ever again. Watch this 30-minute live webinar to learn more about the market conditions and the market opportunities you will have with Bigleaf Networks and Liongard.
  • Recording Link

Automation for MSPs - Where the RMM stops, Roar begins

Triple-A Way with Liongard, Auvik, and Warranty Master

Building a Strong Security Foundation: Strengthen your MSP's Security Posture. with Shawn Sailer and Michelle Sawa

Thought Leadership Series: Revenue Growth Hacks - Lessons for MSPs in Planning, KPIs, Culture, and Execution

Building a Strong Security Foundation

Turn Your Data into Action

Sticky Beyond Onboarding Webinar

Liongard Academy

Liongard/BrightGauge: KPIs and Metrics

Updated 6 days ago

Webinar Resources

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