Datto BCDR

This document provides the steps required to configure the Datto BCDR Inspector.

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Quick Details:

Recommended Agent: On-Demand
Supported Agents: On-Demand, On-Premises, or Self-Hosted
Is Auto-Discovered By: N/A
Can Auto-Discover: Datto Child Inspectors
Parent/Child Type Inspector: Yes
Inspection via: API
Data Summary: Here

Overview

See it in Action

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Inspector Setup Preparation

Step 1: Enable REST API and Get API Key

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REST API

The latest version of our Datto Inspector leverages the new REST API, not the old XML API. If you have previously used the XML API-based Inspector, you will need to enable and generate Keys specifically for the REST API.

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Liongard Inspector Setup

Step 1: Parent Inspector Setup

Since Datto BCDR is a multi-tenant system where a single portal is used to manage many Environments, you will set up a single "Parent" Inspector with the REST API Key that will then auto-discover "Child" Inspectors for each Environment.

In Liongard, navigate to Admin > Inspectors > Navigate to the Datto BCDR Inspector > Add System.

Fill in the following information:

  • Type of Inspector: Parent
  • Environment: Select your MSP's Environment
  • Friendly Name: Suggested Naming: [MSP Name] Datto Parent
  • Agent: Select On-Demand Agent
  • Inspector Version: Latest
  • REST API Public Key: Enter the REST API Public Key from the Datto Portal.
  • REST API Private Key: Enter the REST API Private Key from the Datto Portal.
  • Scheduling: The Inspector will default to run once a day at the time the Inspector is set up. Here you can adjust the schedule

Select Save. The Inspector will now be triggered to run within the minute.

Step 2: Child Inspector Setup

After the first run of the Parent Inspector, your client Datto BCDR organizations will be Auto-Discovered in the Discovered Systems tab on the Inspectors > Datto BCDR page.

Navigate to the Discovered Systems tab in your Inspectors > Datto BCDR page

  • Activate or Archive your Discovered Systems by ensuring that they're mapped to the correct Environment > Check the checkbox to the left of Inspector(s) > Select the Actions drop down menu > Activate Launchpoints

Optional: Turn on Flexible Asset/Configuration Auto-Updating

If you would like this Inspector's data to be sent to ConnectWise and/or IT Glue, turn on Flexible Assets/Configurations for this Inspector:

  • ConnectWise: Admin > Integrations > ConnectWise > Configuration Types > Confirm the "Configuration Auto-Updating" toggle is enabled
  • IT Glue: Admin > Integrations > IT Glue > Flexible Assets > Confirm the "Flexible Asset Auto-Updating" toggle is enabled

Inspector FAQs