Roar Users Guide & Documentation

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Continuum RMM

This document provides the steps required to configure the Continuum RMM Inspector.


Quick Details:

Recommended Agent: On-Demand
Supported Agents: On-Demand or Self-Hosted
Is Auto-Discovered By: N/A
Can Auto-Discover: Continuum RMM Child Tenants
Parent/Child Type Inspector: Yes
Inspection via: API
Data Summary: Here


See it in Action

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Inspector Setup Preparation

Step 1: Acquire User API Token

  • Navigate to Admin > Reporting API and Regenerate a Key
  • Copy and save the Key in your password management repository
  • Use this API Key as the Token for Liongard

Liongard Inspector Setup

Step 1: Parent Inspector Setup

Since Continuum RMM is a multi-tenant system where a single portal is used to manage many Environments, you will set up a single "Parent" Inspector with the API Key that will then auto-discover "Child" Inspectors for each Environment.

In Liongard, navigate to Admin > Inspectors > Navigate to the Continuum RMM Inspector > Add System.

Fill in the following information:

  • Environment: Select your MSP's Environment
  • Friendly Name: Suggested Naming: [MSP Name] Continuum RMM Parent
  • Agent: On-Demand Agent
  • Inspector Version: Latest
  • Continuum Token: Insert the Token generated above
  • Scheduling: The Inspector will default to run once a day at the time the Inspector is set up. Here you can adjust the schedule

Select Save. The Inspector will now be triggered to run within the minute.

Step 2: Child Inspector Setup

After the first run of the Parent Inspector, your client Continuum RMM organizations will be Auto-Discovered in the Discovered Systems tab on the Inspectors > Continuum RMM page.

Navigate to the Discovered Systems tab in your Inspectors > Continuum RMM page

  • Activate or Archive your Discovered Systems by ensuring that they're mapped to the correct Environment > Check the checkbox to the left of Inspector(s) > Select the Actions drop down menu > Activate Launchpoints

Optional: Turn on Flexible Asset/Configuration Auto-Updating

If you would like this Inspector's data to be sent to ConnectWise and/or IT Glue, turn on Flexible Assets/Configurations for this Inspector:

  • ConnectWise: Admin > Integrations > ConnectWise > Configuration Types > Confirm the "Configuration Auto-Updating" toggle is enabled
  • IT Glue: Admin > Integrations > IT Glue > Flexible Assets > Confirm the "Flexible Asset Auto-Updating" toggle is enabled

Inspector FAQs

Updated about a month ago

Continuum RMM

This document provides the steps required to configure the Continuum RMM Inspector.

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