Introduction to Liongard
Found in Liongard Academy, "What is Liongard?: An Introduction" is a short course that helps new Liongard users quickly understand the Liongard platform.
Welcome to Liongard! To set yourself up for success, be sure to complete the following prerequisites:
You can always turn on your Onboard Checklist on your Liongard Dashboard under Support > Show Onboard Checklist.
Fill out your company information under your Username > Company Settings.
Import customers/companies/accounts into Liongard from one of our platform integrations (Autotask, ConnectWise Manage, IT Glue, etc.), via CSV, or manually one by one.
If you choose to import customers/companies/accounts with one of our platform integrations, in most cases, Liongard will auto-discover the Internet Domain/DNS Inspectors for the selected companies. For more information see our Auto-Discovery documentation.
If you are a ConnectWise or IT Glue user you can also choose to push Liongard's data into those platforms in the form of ConnectWise Configurations and/or IT Glue Flexible Assets. Details and setup instructions can be found on the corresponding Integration documentation linked in the table below.
For more information on integrations, please visit our Liongard Integration Best Practices documentation
|Setup the Autotask Integration
|Setup the ConnectWise Integration
|Setup the HaloPSA Integration
|Setup the IT Glue Integration
|Setup the Kaseya BMS Integration
|Setup the ServiceNow Integration
|Setup the Syncro Integration
|Manual Environment Import
|In Liongard, go to, Admin > Environments > Add Environment
Own your Journey
The following steps are the recommended path to onboard Liongard; however, the steps below are interchangeable.
Install Liongard Agents to inspect systems inside your customers' networks. These systems include Active Directory, firewalls, SQL Server, and Windows Servers. Roll these Agents out using our MSI Installer.
With systems that require local network access, the most typical deployment strategy is to install one Liongard Agent per Environment. A single Liongard Agent can facilitate inspections across that whole network.
Create Liongard User Accounts for anyone else on your team who will be rolling out Liongard under
Admin > Users.
Throughout your experience with Liongard, you'll get to take advantage of a feature called Auto-Discovery. In short, our Inspectors can discover other potential Inspectors which saves you a lot of manual setup work.
Here's an example of an Auto-Discovery chain:
|ConnectWise Manage, IT Glue, Kaseya BMS, and Autotask Integrations
|A Windows Agent installed on a domain controller
|Windows Server Inspector
|Active Directory and Network Discovery
|SQL servers, Hyper-V (AD Inspector), and several network devices (Network Discovery Inspector)
Note: In Liongard, you can see which Inspectors auto-discover other Inspectors and which Inspectors are Parent/Child Type Inspectors by navigating to Admin > Inspectors > Inspector Types > Discovers column.
As a best practice, activate the Inspectors for Internet Domains and TLS/SSL Certificates first.
For multi-tenant systems, Liongard uses a concept called Parent/Child relationships. This is a version of Auto-Discovery that allows Liongard to use one global parent Inspector to Auto-Discover all the companies in your multi-tenant systems.
Set up the following Parent/Child Inspectors in Liongard next:
|Time to Setup
|Acronis Cyber Protect Cloud
|Azure Active Directory
|Veeam Availability Console
|Veeam Service Provider Console
|Webroot Secure Anywhere GSM
These Inspectors all run via On-Demand Agents which are already in your instance and ready to go!
To take advantage of Liongard's Actionable Alerts, set up your Ticketing Integration.
Now you're ready to roll out additional Inspectors. We recommend considering setting up the following Inspectors:
- RMM Inspectors
- Network Inspectors
- Server Inspectors
- Data Protection Inspectors
- Security Inspectors
- Endpoint Inspectors
Review our System Inspector Overview for more information on System Inspectors.
Once Inspectors have been rolled out, Liongard’s Example Actionable Alert Template is activated. Review and edit this template to get proactive alerts sent to Liongard, and then, your PSA or email.
Learn more about Actionable Alerts
Get to data faster by leveraging Liongard’s Metrics and Reports.
Familiarize yourself with the benefits of Liongard’s Automated Documentation
Earn your Liongard Administrator Certification at Liongard Academy
Register for Liongard’s Continuing Education Sessions
You can access support right from your Liongard Instance! In the bottom right corner of your instance, there is a Chat with an Expert icon.
Updated about 2 months ago