Nerdio Manager for MSP Inspector Summary
Summary
| Property | Value |
|---|---|
| Production Status | Preview |
| Category | Cloud |
| Discovers | One child launchpoint per Customer account managed through the Partner's NMM installation, mapped to that Customer's Liongard Environment |
Description
The Nerdio Manager for MSP Inspector connects to a Partner's NMM installation via OAuth2 Client Credentials (Microsoft Entra ID) and surfaces every Customer account the Partner manages through NMM. For each account, the Inspector collects AVD workspaces, host pools, session hosts, active user sessions, desktop images, autoscale profiles, backup-protected items, and recovery vaults.
Data View Information
Parent Overview Table
- NMM Installation Overview
- NMM Instance URL
- Total Managed Accounts
- Platform Health (App Service / Web Job / Database Status)
Parent Data Tab Headers
- Overview
- Accounts — 3 columns
- MSP Auto-scale Profiles — 3 columns
Child Overview Table
- Customer Overview
- Customer Account Name
- Total Workspaces
- Total Host Pools
- Total Session Hosts
- Total Active Sessions
- Total Desktop Images
- Total Autoscale Profiles
- Total Protected Items
- Total Recovery Vaults
Child Data Tab Headers
- Customer Overview
- Host Pools — 7 columns
- Session Hosts — 6 columns
- Active Sessions — 8 columns
- Desktop Images — 6 columns
- Auto-scale Profiles — 3 columns
- Protected Items — 9 columns
- Recovery Vaults — 3 columns
Metrics
This Inspector ships 16 out-of-the-box metrics: 6 evaluated at the Parent (the NMM installation) and 10 at each Child (a managed Customer account). All 16 have change detection enabled. The exact metric names and descriptions are being verified against the current build in-platform; check Admin > Inspectors > Nerdio Manager for MSP Inspector for the authoritative list in the meantime.
Actionable Alerts
This Inspector ships 9 change-detection rules, all disabled by default — enable the ones you want per Customer. Confirmed rules include:
| Rule | Trigger | Severity |
|---|---|---|
| Nerdio | Backup Failure Detected | A backup-protected item enters a failed state | High |
| Nerdio | Host Pool Added or Removed | The set of host pools for a Customer changes | Medium |
| Nerdio | Session Host Count Changed | The number of session hosts for a Customer changes | Medium |
| Nerdio | App Service Status Changed | NMM's App Service platform-health status changes | High |
The remaining 5 rules are being verified against the current build; check Admin > Inspectors > Nerdio Manager for MSP Inspector for the full, authoritative list in the meantime.
Updated about 3 hours ago