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Liongard Helpful Resources

  • Welcome to Liongard!
    • Environment Tiers
  • Getting Started with Liongard
    • Liongard Smart Start Journey
    • Liongard Smart Start FAQs
    • Set up Billing for Liongard
    • Set up Liongard Single Sign-on (SSO)
    • Set up Liongard Single Sign-on (SSO) with Azure Active Directory
    • User Account Best Practices
    • Bulk Add Users via CSV
  • Overview of the Liongard Platform
  • Liongard Terminology
  • Team Training
  • Permissions & Authentication
  • Accessing the Liongard API
  • Ideas Portal
  • Webinar Resources
  • Support Policy
  • Liongard Academy

Using Liongard

  • How to Digest Liongard's Data
  • Best Practices for Using Liongard
  • Liongard Fuels and Streamlines Processes
    • Onboarding a Customer Fast: Step by Step Guide
    • Track Important Numbers for Billing Review
  • Additional Use Cases
    • Get Alerts, Take Action
    • Deep Sales Discovery
    • Share Liongard's Value with Your Customers
    • Remote with Liongard Playbook
    • Using Liongard for QBRs
  • Liongard and Security
    • Strengthen Your MSP's Security Posture​​ ​
    • CIS Controls and Liongard
    • Security Policies and Technology Standards with Liongard

Platform Integrations

  • Liongard Integration Best Practices
    • Resetting an Integration and Reintegrating to Liongard
  • Autotask
    • Create a Liongard API Account in Autotask
    • Integrate Autotask with Liongard
    • Import & Map Accounts from Autotask
    • Send Tickets to Autotask
  • BrightGauge
    • Updating Liongard Default Dashboards in BrightGauge
  • BVoIP
  • CloudBlue PSA
  • ConnectWise
    • Create a Liongard API Account in ConnectWise
    • Integrate ConnectWise with Liongard
    • Turn on ConnectWise Configuration Auto-Updating
    • Send Tickets to ConnectWise
    • Bundling Configurations in ConnectWise
  • CrushBank
  • Email
  • Gradient MSP
  • HaloPSA
    • Create a Liongard API Account in HaloPSA
    • Integrate HaloPSA with Liongard
    • Import & Map Customers from HaloPSA
    • Send Tickets to HaloPSA
  • Hudu
  • IT Glue
    • Generate an IT Glue API Key for Liongard
    • Configure the IT Glue Integration with Liongard
    • Turn on Liongard's IT Glue Flexible Asset Auto-Updating
    • Take Advantage of Liongard's Data in IT Glue
  • Kaseya BMS
    • Create a Liongard API Account in Kaseya BMS
    • Integrate Kaseya BMS with Liongard
    • Import & Map Accounts from Kaseya BMS
    • Send Tickets to Kaseya BMS
  • Lifecycle Insights
  • Manual Environment Import
  • Microsoft Power BI
    • Install and Configure the Power BI Connector
    • Using the Liongard Power BI Data Connector
    • Publishing and Refreshing Reports
    • Power BI Liongard Templates
  • Microsoft Teams
    • Generate a Microsoft Teams Webhook URL for Liongard
    • Integrate Microsoft Teams with Liongard
    • Send Actionable Alerts to Microsoft Teams
  • Narmada
  • ServiceNow
    • Create a Liongard API Account in ServiceNow
    • Integrate ServiceNow with Liongard
    • Import & Map Companies from ServiceNow
    • Send Tickets to ServiceNow
  • Syncro
    • Create a Liongard API Account in Syncro
    • Integrate Syncro with Liongard
    • Import & Map Customers from Syncro
    • Send Tickets to Syncro

Agents

  • Agents Overview
    • Agent Service Permissions
    • Agent Auto-updating
    • Least Privileges for Windows Agents and Inspectors
    • Moving Inspectors between Agents
    • Uninstalling the Windows Agent
    • Migrating from Cloud-Linux Agent to On-Demand Agent
  • Installing a Windows Agent
  • Installing a Linux Agent
  • Mass Deployment of Agents
  • Agent Management
  • Upgrade a Liongard Agent

System Inspectors

  • System Inspector Overview
  • System Inspector Summary
    • Cloud System Inspector Summary
    • Network System Inspector Summary
    • Apps and Services System Inspector Summary
    • Endpoints System Inspector Summary
  • Inspector Status Messages
  • Dynamic Inspector Configuration
  • Cloud Inspectors
    • 3CX
    • Acronis Cyber Protect Cloud
    • Amazon Web Services
    • Azure
    • Azure Active Directory
    • Cisco Umbrella
    • Cloudflare
    • ESET Licensing
    • Google Cloud Services Inspectors
    • Google Drive
    • Google Workspace
    • Identity Monitoring
    • Internet Domain/DNS
    • JumpCloud
    • KnowBe4
    • Microsoft 365
    • Microsoft Cloud Services Inspectors
    • Microsoft OneDrive
    • Microsoft SharePoint
    • Microsoft Teams
    • OneLogin
    • SentinelOne
    • Slack
    • TLS/SSL Certificates
  • Network Inspectors
    • Auvik
    • Cisco ASA
    • Cisco IOS
    • Cisco Meraki
    • Cisco Small Business Solution (SBS) Switch Inspector
    • Datto Networking
    • Domotz
    • Fortinet FortiGate
    • HP ProCurve
    • Network Discovery
    • Network IP Address
    • pfSense
    • SonicWall
    • Sophos SG
    • Sophos XG
    • Synology NAS
    • Ubiquiti UniFi
    • WatchGuard
  • Apps and Services Inspectors
    • Active Directory
    • Addigy
    • Autotask
    • Bitdefender GravityZone
    • ConnectWise Automate
    • ConnectWise Manage
    • Continuum RMM
    • Datto BCDR
    • Datto RMM
    • Duo Security
    • HaloPSA
    • Hyper-V
    • IT Glue
    • Kaseya BMS
    • Kaseya VSA
    • N-able Backup
    • N-able N-central
    • N-able RMM
    • NinjaOne
    • Sophos Central
    • SQL Server
    • StorageCraft SPX
    • Syncro
    • Vade
    • Veeam Availability Console
    • Veeam Service Provider Console
    • VMware ESXi
    • Watchman Monitoring
    • Webroot Secure Anywhere GSM
  • Endpoint Inspectors
    • Linux
    • Windows Server
    • Windows Workstation
  • Beta System Inspectors
    • Barracuda Firewall
    • Box.com
    • Dropbox
    • GoDaddy
    • Junos
    • Managed Printer
    • Palo Alto PAN-OS
    • QuickBooks
    • Roar
    • VMware vCenter

Features

  • Actionable Alerts
    • Using Liongard's Example Template
    • How to Set up Actionable Alerts
    • Understanding Actionable Alerts
    • Reading Actionable Alerts
    • How to Write a Custom Actionable Alert Rule
    • Silence Actionable Alert Rules and Alerts
    • Actionable Alerts Knowledge Base and FAQs
  • Auto-Discovery
  • Automated Documentation
    • Go Back in Time with Liongard
    • Single Environment Dashboard
    • Exporting Liongard Data
  • Change Detections
  • Metrics
    • How to Write a Metric
    • RoarPath Commands
    • Data Print Explorer for Large Data Prints
  • Notes
  • Quick Views
  • Reports
    • How to Create a One-Time Report
    • How to Create a Report Template

Knowledge Base

  • User Guidelines
  • Accounts
    • Troubleshooting Multi-Factor Authentication (MFA)
    • Troubleshooting Login
    • Troubleshooting DNS Issues
    • Removing a Customer from Liongard
    • Creating a Shortcut URL For Your Liongard Instance
    • Can I reuse a Liongard Agent that was installed by a different MSP?
  • Agents
    • Troubleshooting Agent Issues
    • How to Properly Allowlist the Liongard Platform
    • Flushing an Agent's Job Queue
    • Agent with Version 1.9.24 Fails to Upgrade or Uninstall.
    • Agent Knowledge Base Items
  • Integrations
    • General Integrations Knowledge Base Items
    • Troubleshooting BrightGauge Sync
    • ConnectWise Integration Knowledge Base Items
    • IT Glue Integration Knowledge Base Items
  • Inspectors Knowledge Base
    • General Inspector Knowledge Base Items
    • Active Directory Inspector KB and FAQs
    • Azure Active Directory Inspector KB and FAQs
    • Azure Inspector KB and FAQs
    • Google Cloud Services Inspector KB and FAQs
    • Internet Domain/DNS Inspector KB and FAQs
    • Microsoft 365 Inspector KB and FAQs
    • Synology NAS Inspector KB and FAQs
    • SQL Server Inspector KB and FAQs
    • TLS/SSL Inspector KB and FAQs
    • Veeam Inspectors KB and FAQs
    • VMware vCenter Inspector KB and FAQs
    • Webroot Inspector KB and FAQs
    • Windows Server Inspector KB and FAQs
  • Other
    • Windows Remote Management
    • Distributing Inspections and Agents
    • AWS Certificate Authority Requirements
    • Liongard Language Restrictions

Release Notes

  • March 2023
    • Release Notes Through 2023-03-09
  • February 2023
    • Release Notes Through 2023-02-09
  • January 2023
    • Release Notes Through 2023-01-12
  • 2022
    • December 2022
    • November 2022
    • October 2022
    • September 2022
    • August 2022
    • July 2022
    • June 2022
    • May 2022
    • April 2022
    • March 2022
    • February 2022
    • January 2022
  • 2021
    • December 2021
    • November 2021
    • October 2021
    • September 2021
    • August 2021
    • July 2021
    • June 2021
    • May 2021
    • April 2021
    • March 2021
    • February 2021
    • January 2021
  • 2020
    • December 2020
    • November 2020
    • October 2020
    • September 2020
    • August 2020
    • July 2020
    • June 2020
    • May 2020
    • April 2020
    • March 2020
    • February 2020
    • January 2020

June 2021

Suggest Edits

Roar Report Quarterly Review

Release Notes Through 2021-06-02

June Monthly Feature Update Webinar

Updated almost 2 years ago