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Billing Calculations and Usage Screen

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This document provides an overview of Liongard’s billing calculations and how they align with the Usage screen in the platform. The Usage screen offers a clear view of usage counts tied directly to your billing model, giving you transparency into what’s being measured and how charges are calculated.

Liongard's Billing Calculations

Below is an overview of how Liongard calculates billing across identities and devices. It outlines the key definitions, criteria, and data sources used to determine billable units, ensuring consistency and accuracy in invoicing.

Billing Calculation Overview
Unit of Measure:

  • Identities

Definitions:

  • Account: User-specific login (e.g., email/username) collected from systems.
  • Identity: A unique record created by matching user accounts across systems.
  • Contact: A person.
  • Device: A single hardware unit identified by Serial Number, MAC address, and Hostname.
  • IOT (Internet of Things device): Any physical object that connects to the internet to collect, send, or receive data. (Wearables, Voice assistants "Amazon Echo")

Billable Identity Criteria

Source:

  • Number of Identities in Asset Inventory from:
    • Microsoft 365 (M365)
    • Google Workspace

Eligibility Requirements:

  • The identity must be:
    • From M365 or Google Workspace
    • Enabled (active)
    • Assigned a licensed productivity SKU (i.e., includes a mailbox/email address)

Query Logic:

  • Count of identities per environment and per service provider
  • Filtered by:
    • Launchpoint = M365 or Google Workspace
    • Enabled = True
    • License includes a mailbox
    • For Google Workspace:
      • Accounts missing from the incoming data are soft-deleted.
      • If these missing accounts were billable, they are removed from billing calculations.
      • If a previously deleted account reappears and has email licenses, it becomes billable again.

Billable Device Criteria:

  • The device exists in the asset inventory and:
    • Is not categorized as an IOT device
    • The device has been seen in the last 45 days

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Notes

  • Includes all asset inventory statuses (Discovered, Inventory, Archived).
  • Does not fall off the billing until the device is removed/no longer exists in the asset inventory.

Company Info / Usage Screen

Depending on the billing package you subscribed to, the usage screen will display the usage counts pertaining to your billing model.

Per-environment billing model

If you are on the legacy per-environment billing model, your Company Info page will look like the image above.

Points of Interest:

Core and Essential EnvironmentsEndpoint Inspectors AI CreditsIdentities Devices
Minimum Commitment:The minimum number of environments in Liongard, as specified in your contract.Minimum Commitment:The minimum number of endpoint inspectors in Liongard, as specified in your contract.Included:The total number of credits provided in your contract.In Inventory: The total number of identities in the asset inventory, regardless of classification (inventory, discovery, or archive).In Inventory: The total number of devices in the asset inventory, regardless of their classification or type.
Active:The total number of environments in Liongard that have an active inspector.Included:Total number of additional endpoint inspectors added to your contract.Active:The amount used during the current billing period.With Mailbox Licenses:This is the billable count, which is the total count of Identities in the asset inventory that meet the billable criteria.Excluding IoT:This is the billable count, which excludes all devices classified as IoT and those that have not been seen in the last 45 days.
Active:The total number of endpoint inspectors in Liongard.

Per-User Billing Model

If you are on the legacy per-user billing model, your Company Info page will look like the image above.

Points of Interest:

Managed Identities Devices
Total Included Identities: The total number of identities covered by your Identities Package plus those found in your Internal Environment.Total Included Devices: The total number of devices covered by your Identities Package plus those found in your Internal Environment.
Included from Identities Package: The base number of identities included in your contract.Included from Identities Package: The base number of devices included in your contract.
Included from Internal Environment: Additional identities included found within your internal environment (labeled as "Internal" on your Environments list), and often refers to the first environment you provisioned in Liongard.Included from Internal Environment: Additional devices included that are part of your internal environment (labeled as "Internal" on your Environments list), and often refers to the first environment you provisioned in Liongard.
Total Active Managed Identities: The total number of active identities detected in Liongard across all your environments. (this is the identity total you will be billed for each month)Included from Billable Identities Overage:The amount of additional devices included based on your identities overage.
Total Active Devices: The total number of active devices detected by Liongard across all your environments.

Billable Overage: The difference between the total included and the total active.

Updated about 2 hours ago