Roar Users Guide & Documentation

Welcome! You'll find comprehensive guides and documentation to help MSPs start working with Liongard's Roar as quickly as possible, as well as support if you get stuck. Let's go #MakeITRoar!

Get Started    

Upgrade a Liongard Agent


Liongard Agent Upgrade December 2020

The updated On-Premises Agent version displayed in Liongard is Version 2.0.3. For information on Agent auto-updating, please see this document.

Note: The On-Demand Agent does not need to be upgraded, and its version will display as 1.9.4


Updating A/V and Security Exceptions

Please note that Agents version 2.x.x or higher have an installation path of:
\program files (x86)\liongardinc\liongardagent\

Agents 1.x.x have an installation path of:
\program files (x86)\liongardinc\roaragent\

If you have created exceptions in your security software, you may need to update them depending on if you do an in-place upgrade or an uninstall > reinstall upgrade.

To upgrade a Liongard Agent, please follow the steps outlined below.

Verify Liongard Agent Version

To determine a Liongard Agent's version:

  • Log in to Liongard and navigate to Admin > Agents
  • Sort Agents by the Version column

Upgrade Liongard Agents

Upgrade Agent via MSI Installer

  1. In your Liongard Instance, navigate Admin > Agents
  2. Hover over the "Download Agent Installer" button in the top right corner > Click Windows
  3. Copy the MSI link or download the MSI installer
  4. Run the installer on each server the Liongard Agent needs to be upgraded
  • Note: You will not need to provide any parameters. Click Install, and the installer will run and upgrade the Agent.

Upgrade Agent via RMM

To upgrade your Agent(s) via RMM, complete the following steps:

  1. Write a script that downloads the Agent from:
  2. Run the command below from the same directory where you downloaded the new MSI installer
msiexec.exe /i "LiongardAgent-lts.msi" /q

Datto RMM Script

An updated Datto RMM script is available in the ComStore.

Updated about a month ago

Upgrade a Liongard Agent

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.