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This document provides the steps required to configure the 3CX Inspector.


Quick Details

Recommended Agent: On-Premise
Supported Agents: On-Demand, Self-Hosted, or On-Premise
Is Auto-Discovered By: N/A
Can Auto-Discover: N/A
Parent/Child Type Inspector: No
Inspected via: API
Data Summary: Here


See it in Action

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Inspector Description

The 3CX Inspector returns data for 3CX instances. This data includes:

  • Phones and Extensions
  • Security Events
  • Maximum SIM calls/Trunk
  • Maximum SIM calls/License
  • Recordings Database Usage & Alerts
  • Billing and Licensing

Inspector Setup Preparation

You will need the URL for your 3CX instance. The URL for your 3CX instance must resolve to a 3CX host with a valid, globally trusted TLS/SSL certificate. Using self-signed certificates can result in failed inspections.

Liongard Inspector Setup

Individual Inspector Setup

In Liongard, navigate to Admin > Inspectors > Navigate to the 3CX Inspector > Select Add System.

Fill in the following information:

  • Environment: Select the Environment this System Inspector should be associated with

  • Friendly Name: Suggested "3CX [Environment Name]"

  • Agent: Select the Managed Cloud Agent

  • Inspector Version: Latest

  • Instance URL: Your 3CX Instance URL (ex: "") Note: You must include the https prefix, and adding a trailing forward-slash will break the Inspector.

  • Username: 3CX Admin Account (Default: "Admin")

  • Password: 3CX Admin Account Password

  • Scheduling: The Inspector will default to run once a day at the time the Inspector is set up. Here you can adjust the schedule.

Select Save. The Inspector will now be triggered to run within the minute.

Optional: Turn on Flexible Asset/Configuration Auto-Updating

If you would like this Inspector's data to be sent to ConnectWise and/or IT Glue, turn on Flexible Assets/Configurations for this Inspector:

  • ConnectWise: Admin > Integrations > ConnectWise > Configuration Types > Confirm the "Configuration Auto-Updating" toggle is enabled
  • IT Glue: Admin > Integrations > IT Glue > Flexible Assets > Confirm the "Flexible Asset Auto-Updating" toggle is enabled

3CX Quick Tips/FAQs

Inspector FAQs

Updated about a month ago


This document provides the steps required to configure the 3CX Inspector.

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