Liongard Roar

Roar Users Guide & Documentation

Welcome! You'll find comprehensive guides and documentation to help MSPs start working with Liongard's Roar as quickly as possible, as well as support if you get stuck. Let's go #MakeITRoar!

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Autotask

Integrate Roar to your Autotask PSA

Overview

Our Autotask integration allows you to:

  • Import your Autotask Accounts to create Roar Environments
  • Create tickets in your Service Board(s) through Actionable Alerts

Steps for Rolling out Roar's Autotask Integration

  1. Create an API account in Autotask for Roar to use.
  2. Setup Roar to integrate with Autotask using that API account.
  3. Import and map/link your Autotask Accounts to Roar Environments.
  4. Configure Roar's Smart Templates to pick which Actionable Alert rules send tickets to Autotask.
  5. Enable the ticketing integration to Autotask.

Last Updated: 2019-09-03

Autotask


Integrate Roar to your Autotask PSA

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