Liongard Roar

Roar Users Guide & Documentation

Welcome! You'll find comprehensive guides and documentation to help MSPs start working with Liongard's Roar as quickly as possible, as well as support if you get stuck. Let's go #MakeITRoar!

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Liongard Smart Start Journey

Welcome to Liongard: Get excited! Automation is coming your way!

Welcome Aboard Email

Welcome to Liongard! You should receive an email to submit your billing details in your ConnectBooster Portal (if needed, contact your Account Manager for support).

After you've entered your billing details, you'll receive an email with your credentials from [email protected] Check your spam!

Partner Kickoff Call

Meet with your Account Manager and Partner Success Engineer to schedule your Smart Start Sessions.

Set up Account Details & Liongard Login

Log in to your Liongard instance to prepare for your Smart Start Sessions.

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Tip

As a Best Practice, we recommend setting up your Liongard instance using Multi-Factor Authentication (MFA) for ALL users.

We’ll see you in your Smart Start Sessions!

Get Ready: Session 1

  • Create an API Key​ to connect Liongard to systems you may be using
  • Integrate with your PSA​ and/or Documentation Tool, if applicable
  • Set up configuration auto-updating​
  • Deploy an ​On-Premise Agents via the MSI Installer
  • Set up your ticketing integration
  • Invite other System Admins into Liongard

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Set Up Integrations

Prior to rolling out System Inspectors ensure you have set up your Integrations.

By importing and mapping all of your clients in Liongard, you will reduce the manual time it takes to get to reliable, automated documentation.

Your goal is to reach the number of Environments in your minimum commit to get the best bang for your buck!

Ramp Up: Session 2

  • Identify & Activate Discovered Systems​
  • Deploy Inspectors​
  • Review Liongard's Actionable Alerting​

Session 3

  • Review Automated Documentation
  • Utilize Actionable Alerts and Tickets
  • Leverage Reporting & Metrics

Growing: Session 4 and Session 5

  • Two 1:1 sessions with your Partner Success Engineer
  • Account Management Checkpoint
  • Invite Other Users into Liongard

Join our Liongard Lounge Slack Group

As a Liongard partner, you're invited to join our community on Slack!

Slack is a messaging app that allows you to interact with our partners and team. Drop your questions in the #onboarding channel to chat with our team. Join our Slack community now!

You can also join the Liongard Lounge in your instance under the Support dropdown.

Keep Roaring!

Join our Continuing Education Sessions to get the most value from Liongard! Sign up HERE!

Stay Updated!

Catch us in our Monthly Feature Update Webinar each month. Register HERE!

Updated 10 days ago


Liongard Smart Start Journey


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