Removing a Customer from Liongard

How to remove a particular customer from Liongard.

Overview

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Deleting a Customer Environment

Deleting a customer Environment within Liongard will delete all assigned Inspectors, System details, etc.

Elements of an Environment that need to be Offboarded:

Offboarding an Agent(s)

Follow our Uninstalling On-Premises Agents documentation to uninstall any existing On-Premises Agents in the Environment.

After you've uninstalled the Environment's Agents, you can delete them in Liongard.

  • Navigate to Admin > Agents > Navigate to the Agent that you would like to remove and select the three dots Action Menu to the left of the Agent > Select Delete
    • Repeat for each additional Agent that you would like to remove
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Offboarding Inspector(s) and the Environment

Navigate to Admin > Environments > Navigate to the Environment that you would like to remove and select the Trash Can icon

Multiple Environments can be removed by selecting their checkboxes in the left-hand column and using the Actions pull-down > Delete Environments.

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A pop-up will appear asking you to confirm what you are deleting.

Confirm > Enter the name of the Environment you are deleting > Select Confirm

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