Removing a Customer from Liongard

How to remove a particular customer from Liongard.

Overview

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Deleting a Customer Environment

Deleting a customer Environment within Liongard will delete all assigned Inspectors, System details, etc.

Elements of an Environment that need to be Offboarded:

Offboarding an Agent(s)

Follow our Uninstalling On-Premises Agents documentation to uninstall any existing On-Premises Agents in the Environment.

After you've uninstalled their Agents, you can delete them in Liongard.

  • Navigate to Admin > Agents > Navigate to the Agent that you would like to remove and select the tree dots Action Menu to the left of the Agent > Select Delete
    • Repeat for each additional Agent that you would like to remove

Offboarding Inspector(s) and the Environment

Navigate to Admin > Environments > Navigate to the Environment that you would like to remove and select the Trash Can icon

A pop up will appear asking you to confirm what you are deleting.

Confirm > Enter the name of the Environment that you are deleting > Select Confirm


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