Liongard

Roar Users Guide & Documentation

Welcome! You'll find comprehensive guides and documentation to help MSPs start working with Liongard's Roar as quickly as possible, as well as support if you get stuck. Let's go #MakeITRoar!

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Release Notes Through 2021-04-07

Platform Updates

Syncro Integration in Preview

The Syncro Integration is now available. This integration currently allows users to import and map companies from Syncro. Review our Syncro Integration documentation for more information.

IT Glue Flexible Asset Updates

  • Liongard generated IT Glue Flexible Assets can now be renamed from our default of systemname (auto). For more information, please review our documentation.
  • Improved error message displaying when Reset button is pressed for the IT Glue integration

On-Demand Agents

Liongard now has a serverless Agent for cloud-based inspections. In the future, Liongard's On-Demand Agent will replace the existing Cloud-Linux Agent.

Liongard's On-Demand Agent will allow us to increase performance and deliver new features and capabilities that we cannot currently achieve using our current Cloud-Linux Agent.

This will be a phased roll-out, and partners will receive a notification in-app when the new Agent type becomes available. For more information, please review our Agent documentation.

Kaseya BMS Integration Improvements

  • Updated the Kaseya BMS "View Docs" link URL on the Kaseya BMS Integrations page
  • Improved how mappings display in Kaseya BMS
  • Updated the wording on the Kaseya BMS integration screens

Feature Updates

Actionable Alert and Rule Silencing

Actionable Alert rules and generated alerts in Liongard can now be silenced for specific systems.

All rules can be silenced for a specific system(s) on the Admin > Actionable Alerts screen.

Each Actionable Alert, generated in Liongard, now has a toggle that will change the status of the alert to "Closed-Unfinished" and will prevent that alert from reopening or triggering again.

If a partner would like to start receiving Actionable Alerts for the rule and system in the future, opening the alert and turning the toggle off will return the alert to normal operation.

For additional information please review our documentation.

Inspector Updates

Kaseya BMS Inspector in Production

  • This Inspector will auto-discover Internet Domain/DNS Inspectors for imported and mapped companies.
  • Users should not deploy this Inspector as it will be auto-discovered upon setting up the integration.

OneLogin Inspector in Production

  • The OneLogin Inspector is now in Production
  • Improved the Inspector's inspection capabilities
  • Finalized the Overview, Users, Groups & User Mappings, Roles, and Apps Data Views
  • Added Metrics and Actionable Alert rules to the library

Veeam Service Provider Console Inspector in Production

3CX Inspector in Preview

  • The 3CX Inspector is in Preview. This is the initial Inspector version.
  • The Overview Data View table, Endpoints Data View table, and Data Print are available.

Cloudflare Inspector in Preview

  • The Cloudflare Inspector is in Preview. This is the initial Inspector version.
  • This Inspector will auto-discover Internet Domain/DNS Inspectors.
  • The Overview Data View table, Endpoints Data View table, and Data Print are available.

KnowBe4 Inspector in Preview

  • The KnowBe4 Inspector is in Preview. This is the initial Inspector version.
  • The Overview Data View table, Endpoints Data View table, and Data Print are available

Google Drive Inspector in Preview

  • The Google Drive Inspector is in Preview. This is the initial Inspector version.
  • The Overview Data View table, Endpoints Data View table, and Data Print are available
  • Added Actionable Alert rules and Metrics to the libraries

Microsoft OneDrive in Preview

  • The Microsoft OneDrive Inspector is in Preview. This is the initial Inspector version.
  • The Overview Data View table, Endpoints Data View table, and Data Print are available

Parent/Child Inspector Updates

  • Built internal capability to display different Data Views for Parent and Child Inspectors.
  • Parent Inspectors will now only show Data Views with relevant information and will align more with MSP admin consoles.
  • Tables that are only available for Child Inspectors will no longer appear when opening the Parent Inspector.
  • If users update a Parent Inspector version, Child Inspector versions will also update

Windows Inspector Update

  • Added the following Metrics to assist with zero-day vulnerabilities in Exchange Server:
    • Windows Server: Running Microsoft Exchange
    • Windows Server: Patch List

Internet Domain/DNS Inspector Updates

  • Resolved an issue preventing some partners from adding custom selectors in the Internet Domain/DNS Inspector's DKIM selectors list
  • Improved the Internet Domain/DNS Inspector so expiration dates for certain domains do not return as blank

Minor Updates and Bug Fixes

  • General UI updates across the platform
  • "Google G Suite" Inspector rebranded to "Google Workspace" Inspector to align with Google. This change does not impact Actionable Alert Rules or Metrics
  • Removed Ala-Pacman from error screens
  • Improved UI to indicate when data is no longer available due to the historical retention limit being reached
  • Improved how we display the title of longer Quick Views to make them easier to read
  • Improved Environment tables to export correctly
  • Minor security improvements made as a result of internal security testing
  • Updated the Onboarding Checklist text and links in-app to reflect recent updates
  • If a Data Print returns null values (empty values) on a boolean-defined value, the data will display as “-” to indicate no data was found
  • Updated the "Setup Issue" column on the Admin > Inspectors screen to no longer count disabled Inspectors
  • Fixed an issue where Liongard was incorrectly showing an error message when Inspectors were deleted in bulk
  • Fixed an issue where users were not able to archive a discovered Inspector if it had a duplicate friendly name
  • Improved the Environment Admin screen on the Single Environment Dashboard to correctly display Inspectors in a "Not Triggered" state
  • Fixed an issue where some Inspectors were able to be activated without being fully configured
  • Removed "SignInReports" from the latest version of the Azure Active Directory Data Print
  • Updated the "Continuum RMM: Failed or Stale Agents Count" Metric to properly reflect the intended output
  • Added several Metrics for the Datto Networking Inspector to the Metrics library
  • Removed the "Datto RMM: Open Alerts Count" Metric for the Datto RMM Inspector
  • Updated the "ESET Licensing: License Usage Summary" Metric query to display a clearer output
  • Resolved a minor issue with the Fortinet FortiGate Inspector
  • Updated the Agents Data Views for the Kaseya VSA Inspector
  • Updated discovery logic for the Microsoft SharePoint Inspector
  • Improved the Microsoft Teams Inspector's ConnectWise mappings to sync successfully
  • Improved the Palo Alto Inspector Data Views
  • Resolved an issue in which some SolarWinds Backup Inspectors would fail in preflight due to a type error
  • Resolved an issue for the SolarWinds N-Central Inspector where sensitive credential data could be surfaced via plain text
  • Made several stability improvements to the SonicWall Inspector
  • Improved platform mappings for the VMWare ESXi Inspector
  • Updated an issue with the WatchGuard Inspector when Access Rules were coming back as undefined

Updated 27 days ago


Release Notes Through 2021-04-07


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