Internet Domain/DNS Inspector KB and FAQs

Troubleshooting Domain Inspector Failures

Domain Inspections most commonly fail due to:

  • The WHOIS information did not exist, meaning the domain isn't registered or it's set to private.
  • The reverse DNS lookup fails, meaning that the SOA is not reachable or did not resolve correctly.

First, verify that the domain information is generally available to the public internet by running the whois command line tool or by looking up the domain via ICANN's web-based tool.

If correct results are returned via those methods but Liongard is unable to complete an Inspection, open a chat with Support.