Platform Updates

Live Chat Support

Users can now access Liongard Support through the blue chat icon in Liongard Liongard and on the Liongard Documentation Site.

Live support is available from 8 AM-7 PM CT.
If you need to reach support when Liongard is unavailable, you can still start a chat, and you will receive email correspondence where Liongard will respond when we return.
The icon can also be used to search Liongard's Documentation Site
Users will receive an email of the chat for their records once the issue is resolved.
Note: If customers purchased Liongard through a service provider, this feature may not be available.

Added a “Discovered By” column to the Discoveries screen to indicate where the System Inspector was discovered.

The JumpCloud Inspector is in Production.

Improved retry logic for inspection of Mail Users
Resolved inspection failures for Office 365 during data pulls for Mailbox Usage details
Improved how Liongard identifies Privileged users for Office 365
- With this improvement, there is a potential for Liongard to trigger Change Detections for users, who have not been active in the last 30 days, who were already considered to be Privileged.
Improved data points and dependencies for Active Users reporting
Completed work on internal debug tooling and logging

Re-added erroneously omitted platform mappings for the new version of the Network Discovery Inspector
Completed various bug fixes and small user experience improvements

Improved Actionable Alert Ticketing Integration screen
Users can now properly sort columns in data tables by IP addresses
When exporting System, Metric, and Billing Review tables within an Environment, the CSV file name now includes the Environment and System names
Improved navigation when a user clicks into an Actionable Alert from the Single Environment Overview screen and from a single-system view
Improved user experience for empty arrays when navigating in the Data Print Explorer
Fixed an issue in cases where the UI could not render certain Metric values
Stability improvements for the Metrics screen on the Single Environment Dashboard
Updated the message when a Metric is toggled on to display
Added an error message when a user attempts to name an Actionable Alert rule or Metric with an existing Actionable Alert rule or Metric name
Improved the Agent install to support certain characters in the Agent Name
Improved the Identity Monitoring Inspector to reduce failures
Fixed an issue for System Inspectors who were being rediscovered if they had “?” trailing whitespace and “&” in the name
Continued rollout of updated Active Directory Privileged Users and Groups definition
Added additional retry logic to the Sophos Central Inspector to ensure a more reliable return of data
Removed the DirectoryAudit node from the Azure Active Directory Data Print to reduce payload size
Added an error message for the Fortinet Fortigate Inspector when the user's Agent’s IP address is not whitelisted