Liongard

Roar Users Guide & Documentation

Welcome! You'll find comprehensive guides and documentation to help MSPs start working with Liongard's Roar as quickly as possible, as well as support if you get stuck. Let's go #MakeITRoar!

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Quick Details

Recommended Agent: On-Demand
Supported Agents: On-Demand or Self-Hosted
Is Auto-Discovered By: N/A
Can Auto-Discover: NinjaRMM Child Inspectors
Parent/Child Type Inspector: Yes
Inspection via: API
Data Summary: Here

Overview

See it in Action

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Inspector Description

The NinjaRMM Inspector is a dedicated Inspector for the NinjaRMM platform.

Inspector Setup Preparation

To set up this Inspector, you will generate an API Access Key and Access Key Secret from your NinjaRMM instance.

Step 1: Generating API Key and Secret

  1. Log in to your NinjaRMM instance with a system user that has access to generate API Credentials.
  1. Once logged in, navigate to Configurations on the left-hand side of your instance.
  1. Then, navigate to Integrations under the Configurations options.
  1. Once you are on the Integrations screen, you should see a list of your current API Keys and other integration settings. You will want to select Generate API Key in the top right-hand corner of the page. If you desire, include a description for the API Key.
  1. Then, note down the Access Key ID and Secret Access Key for your Inspector setup. Close the window once you take note of the credentials.

Liongard Inspector Setup

Step 1: Parent Inspector Setup

Since NinjaRMM is a multi-tenant system where a single portal is used to manage many Environments, you will set up a single "Parent" Inspector with the API Credentials setup above that will then auto-discover "Child" Inspectors for each Environment.

In Liongard, navigate to Admin > Inspectors > Navigate to the NinjaRMM Inspector > Select Add System.

Fill in the following information:

  • Environment: Select your MSP's Environment
  • Friendly Name: Suggested Naming: [MSP Name] NinjaRMM Parent
  • Agent: Select On-Demand Agent
  • Inspector Version: Latest (Auto-Update)
  • Access Key ID: Access Key ID copied from NinjaRMM
  • Secret Access Key: Access Secret copied from NinjaRMM
  • Region: The region of your instance. Possible choices are: North America (US), EU, and Australia and Oceania (OC)
  • Scheduling: The Inspector will default to run once a day at the time the Inspector is set up. Here you can adjust the schedule

Select Save. The Inspector will now be triggered to run within the minute.

Step 2: Child Inspector Setup

After the first run of the Parent Inspector, your client(s)' NinjaRMM organizations will be Auto-Discovered and surfaced on the Discovered Systems page.

Navigate to the Discovered Systems tab in your Inspectors > NinjaRMM page

  • Activate your Discovered Systems by ensuring they're mapped to the correct Environment > Select the checkbox to the left of Inspector(s) > Select the Actions drop-down menu > Activate Launchpoints.
  • Users may also Archive Discovered Systems by Selecting the checkbox to the left of the Inspector(s) > Select the Actions drop-down menu > Archive Launchpoints.

Optional: Turn on Flexible Asset/Configuration Auto-Updating

If you would like this Inspector's data to be sent to ConnectWise and/or IT Glue, turn on Flexible Assets/Configurations for this Inspector:

  • ConnectWise: Admin > Integrations > ConnectWise > Configuration Types > Confirm the "Configuration Auto-Updating" toggle is enabled
  • IT Glue: Admin > Integrations > IT Glue > Flexible Assets > Confirm the "Flexible Asset Auto-Updating" toggle is enabled

Updated about a month ago


NinjaRMM


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