Liongard Roar

Roar Users Guide & Documentation

Welcome! You'll find comprehensive guides and documentation to help MSPs start working with Liongard's Roar as quickly as possible, as well as support if you get stuck. Let's go #MakeITRoar!

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System Inspector Overview

What is a System Inspector?

A System Inspector is an individual micro-app that gathers information from the systems you manage. To access Inspectors, in Liongard, navigate to Admin > Inspectors.

Users can control how frequently Inspectors run. By default, System Inspectors are set to run daily.

System Inspector Types

System Inspectors are organized by type:

In Liongard, to view Inspectors by type, navigate to Admin > Inspectors > Select Stack View in the top righthand corner

System Inspector Levels

Liongard surfaces all functioning Inspectors, those in Production and in Preview/Labs, for users to collect data and test.

Inspector Status

Functionality

Production

Production Inspectors are in full production. Their data maps to IT Glue and ConnectWise.

Preview

Preview System Inspectors are System Inspectors that are currently in development. While in development, they can still bring valuable data back to your team.

If an Inspector is in Preview, its data will not be pushed to IT Glue/ConnectWise.

You must opt-in to Preview System Inspectors on your Liongard Dashboard. These Inspectors can be found under Admin > Inspectors on the left sidebar under “Preview (Beta)."

Labs

Labs Inspectors are very early stage Inspectors that Liongard provides for early testing by our most adventurous partners.

Labs Inspectors may be safely deployed but are provided only for the purpose of providing feedback to our Product and Development teams. They may not function on all versions of the target system.

If an Inspector is in Labs, its data will not be pushed to IT Glue/ConnectWise.

You must opt-in to Labs System Inspectors on your Liongard Dashboard. These Inspectors can be found under Admin > Inspectors on the left sidebar under “Labs (Alpha)."

Enhanced Inspectors

Enhanced Inspectors, Linux, Windows, and SQL Server, provide deep details on complex systems, like servers and databases.

Liongard provides partners with 10 Enhanced Inspectors per Environment. If you have a customer that needs more than 10 Enhanced Inspectors, reach out to your Liongard Account Manager.

To view your Enhanced Inspector count per Environment, navigate to Admin > Environments screen > Enhanced Inspector column

How do System Inspectors work?

All Inspectors run on Agents, whether On-Premise or in the Cloud. When activated, the Inspector uses its predetermined authentication method to pull data from the target system.

Additionally, some Inspectors have Auto-Discovery capabilities that allow them to see/discover other Inspectors.

Once discovered, these System Inspectors will be left in a Discovered State for users to take action:

Scheduling Inspectors

By default, Inspectors are set to run once a day. However, users can customize how frequently an Inspector runs in an Inspector's configurations. Most Inspectors can be set to run every eight hours. The Internet Domain/DNS and TLS/SSL Inspectors can be set to run every four hours.

For more information on scheduling Inspectors, review our Bulk Scheduling Inspectors for Distributed Start Times documentation.

How to Add a System Inspector

To add a System Inspector, navigate to the Admin > Inspectors.

On the Inspectors page, navigate to the Inspector that you would like to add and click Add System in the Actions menu.

Complete the Configurations page according to the System Inspector's documentation, which can be accessed by clicking the question mark in the top right-hand corner.

When you are finished, select Save, and the Inspector will trigger to run within the minute.

How to Activate a Discovered System Inspector

Navigate to Admin > Inspectors. Then, click into your target Inspector and click on the Discovered Systems tab.

Select the checkbox(s) for the systems you would like to activate. Select the Actions button and click Activate Launchpoints.

How to Archive a Discovered System Inspector

Archiving a discovered System Inspector will prevent it from being discovered again.

To archive a discovered System Inspector, navigate to the Admin > Inspectors. Then, click into your target Inspector and click on the Discovered Systems tab.

Select the checkbox(s) for the systems you would like to activate. Select the Actions button and click Archive Launchpoints.

How to Enable an Archived System Inspector

To enable an archived System Inspector, navigate to Admin > Inspectors. Then, click into your target Inspector and click on the Archived Systems tab.

Select the checkbox(s) for the systems you would like to unarchive. Select the Actions button and click Unarchive Launchpoints.

These System Inspectors will move the Discovered Systems tab where you can activate them.

How to Force Run an Inspector

Force Running an Inspector will force the Inspector to run within the minute.

To force run an Inspector, navigate to Admin > Inspectors > Click into an Inspector > Select the Launchpoints you would like to run > Actions dropdown > Run Inspectors

How to Disable an Active System Inspector

Disabling an active System Inspector will prevent the Inspector from running any additional inspections.

To enable an archived System Inspector, navigate to Admin > Inspectors. Then, click into your target Inspector. In the Actions column, click on the ellipsis icon and select Disable.

How to Bulk Disable Inspectors

To bulk disable Inspectors, from your Dashboard screen navigate to the Environments tab > Select the desired Environment > Select the Environment Admin Tab in the left sidebar, and then the Inspectors sub-tab.

Here, you can bulk select Inspectors > Select the Actions drop-down menu > Select Disable Inspectors

How to Troubleshoot a Failed Inspector

Inspectors experiencing Failures and/or Setup Issues will display on the Admin > Inspectors screen.

To troubleshoot, review our Troubleshooting Inspector Failures documentatino.

How to Review an Inspector's Logs

To access Inspector logs:

  • Navigate Admin > Inspectors
  • Click into the Inspector for which you would like to view the logs
  • Next to the System Inspector, select the log button
  • Once selected, a screen will display showing the Inspector's logs

The logs will only display information based on the last inspection. The logs can be exported into Excel.

How to Delete an Active Inspector

Deleting an active System Inspector will prevent the Inspector from running any additional inspections, and it will delete all data collected in previous Inspections. Liongard does not recommend deleting Inspectors.

To delete a System Inspector, navigate to Admin > Inspectors. Then, click into your target Inspector. In the Actions column, click on the ellipsis icon and select Delete.

Updated 10 days ago


System Inspector Overview


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